Help Centre2021-10-25T14:47:37+11:00

Help Centre

Support & Resources

Training Videos

Watch & learn with our simple videos.

Watch BART Training Videos

Knowledgebase

Search Documentation.

Go to the Knowledgebase

Getting Started

Get up and running with BART.

Get Started Here

Common Questions

How do I renew my Subscription?2021-04-06T16:41:47+10:00

Once you are a registered member, you will have access to all your current licensing information through the BART Members area. Simply click on the ‘Subscription’ link in the main menu, hit ‘Renew’ and follow the prompts.

Payment Methods

We accept the following payment methods:

Credit card – (MasterCard or Visa) via the secure PayPal portal

Bank transfer – Can take up to 7-14 business days for bank transfers to clear through our banking facilities. You can email your remittance advice to [email protected]

Mailed cheque – Can take up to 7-14 business days to be received and processed by our financial institution.

How can I Purchase a BART Product?2021-04-06T14:42:25+10:00

BART

Subscriptions

You can purchase subscriptions, renewals, and SMS Credits online through our secure Shopping Cart. You’ll need your BART login details handy – so if you haven’t registered as a BART Member yet, you can Register Here.

Buy Online Now

 

Enterprise

For Enterprise sales, and to purchase a ‘Dedicated Phone Number’, please email us at [email protected]

CAS

The Crew Allocation System can be purchased by contacting our sales team at [email protected] or by calling 03 9264 8888

AION

The AION System can be purchased by contacting our sales team at [email protected] or by calling 03 9264 8888

Accounts and Billing
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Are your an Enterprise, Large Brand, or Agency?

Our products empower multiple teams, groups and regions within an organisation or agency, to work seamlessly together on all levels of emergency response.

Our tailored plans cover all enterprise-level services, including security, infrastructure, technical, and customer support.

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Community Stories

How other members are using BART in their groups.

Read our Community Stories

What’s New in BART?

We’re updating the BART system all the time. Find out the latest developments and view the full release notes here:

System Release Notes

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