FAQs

FAQs2016-11-16T23:47:56+11:00

FAQs

Are you experiencing issues using BART?

Chances are that someone else has had the same issue!

Our FAQ’s page should be your first stop for BART troubleshooting. If you can’t find the solution to your problem, please visit our support forums here.

How do I renew my Subscription?2021-04-06T16:41:47+10:00

Once you are a registered member, you will have access to all your current licensing information through the BART Members area. Simply click on the ‘Subscription’ link in the main menu, hit ‘Renew’ and follow the prompts.

Payment Methods

We accept the following payment methods:

Credit card – (MasterCard or Visa) via the secure PayPal portal

Bank transfer – Can take up to 7-14 business days for bank transfers to clear through our banking facilities. You can email your remittance advice to [email protected]

Mailed cheque – Can take up to 7-14 business days to be received and processed by our financial institution.

How can I Purchase a BART Product?2021-04-06T14:42:25+10:00

BART

Subscriptions

You can purchase subscriptions, renewals, and SMS Credits online through our secure Shopping Cart. You’ll need your BART login details handy – so if you haven’t registered as a BART Member yet, you can Register Here.

Buy Online Now

 

Enterprise

For Enterprise sales, and to purchase a ‘Dedicated Phone Number’, please email us at [email protected]

CAS

The Crew Allocation System can be purchased by contacting our sales team at [email protected] or by calling 03 9264 8888

AION

The AION System can be purchased by contacting our sales team at [email protected] or by calling 03 9264 8888

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